GoldStone Creative products are handmade, personalized, or created using specialty materials. Proper care will help preserve the appearance and durability of your item.
Always follow any product-specific instructions included with your order.
Rhinestone Tumblers
Rhinestone tumblers require gentle care.
- Hand wash only.
- Do not place in a dishwasher.
- Do not place in a microwave.
- Do not soak or submerge the tumbler.
- Do not scrub the rhinestones with abrasive sponges or brushes.
- Avoid harsh chemicals and cleaning products.
- Clean gently with mild dish soap, warm water, and a soft cloth.
- Dry promptly after washing.
- Avoid dropping or striking the tumbler against hard surfaces.
- Do not pick at or pull on individual rhinestones.
- Avoid prolonged exposure to extreme heat or direct sunlight.
Normal wear may occur over time, particularly with frequent handling.
Engraved and Personalized Drinkware
Unless the product description states otherwise:
- Hand washing is recommended.
- Use mild dish soap and a soft cloth or sponge.
- Avoid abrasive cleaners and scrubbers.
- Do not soak personalized areas for extended periods.
- Do not use bleach, acetone, alcohol, or harsh chemicals on decorated surfaces.
- Do not microwave metal drinkware.
- Allow the product to dry completely before storing it.
Follow the original manufacturer’s instructions when they are provided with the product.
Wood Signs and Wood Products
Wood is a natural material. Variations in grain, knots, color, texture, and engraving are normal.
- Display indoors unless the product is specifically described as outdoor safe.
- Keep away from standing water and excessive moisture.
- Avoid prolonged exposure to direct sunlight.
- Avoid placing near heating vents, fireplaces, or areas with major temperature changes.
- Dust with a clean, soft, dry cloth.
- Do not use abrasive cleaners or harsh chemicals.
- Do not soak or submerge wood products.
- Support signs securely using appropriate hanging hardware.
- Handle layered or raised lettering carefully.
Wood may naturally expand or contract slightly with changes in temperature and humidity.
Acrylic Earrings
- Handle earrings carefully to avoid scratching or breaking the acrylic.
- Store separately from sharp jewelry or metal objects.
- Wipe gently with a soft, lint-free cloth.
- Avoid alcohol, acetone, perfume, hairspray, and harsh cleaning chemicals.
- Remove before swimming, bathing, or sleeping.
- Avoid prolonged exposure to heat or direct sunlight.
- Do not bend thin or delicate acrylic pieces.
Earring hooks, posts, and jump rings should also be handled gently.
Acrylic and Wood Keychains
- Avoid prolonged contact with water.
- Do not leave keychains in extreme heat, including inside a hot vehicle.
- Avoid dropping, bending, or placing heavy pressure on decorative pieces.
- Clean gently with a soft cloth.
- Do not use abrasive cleaners or solvents.
- Check rings and hardware periodically for signs of loosening or wear.
Keychains are decorative accessories and may become damaged when subjected to heavy impact or excessive weight.
Resin Products
- Keep away from extreme heat and direct sunlight.
- Do not place in a dishwasher or microwave.
- Avoid prolonged water exposure.
- Clean with a soft, damp cloth.
- Do not use alcohol, acetone, or harsh chemicals.
- Avoid dropping the product onto hard surfaces.
- Store away from sharp objects that may scratch the surface.
Minor bubbles or handmade variations may occur and are not considered defects.
Ornaments and Seasonal Decorations
- Handle carefully when hanging or removing.
- Use secure hooks appropriate for the ornament’s weight.
- Keep away from open flames and excessive heat.
- Store in a dry location.
- Wrap ornaments individually before storage.
- Avoid placing heavy items on top of delicate decorations.
- Keep wood and acrylic items away from prolonged moisture.
Repairs and Care Questions
Damage caused by dropping, improper washing, soaking, misuse, harsh chemicals, excessive heat, or normal wear is not considered a manufacturing defect.
For questions about caring for a specific product, email:
TheCreator@goldstonecreative.com
Please include your order number and a photograph of the item when requesting assistance.